A provider's patient satisfaction rating is determined by patient responses to questions from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, administered by NRC Health.
Patients today have more choices than ever, including where, how and from whom they get care. That's why Revere Health believes it's important to provide access to transparent information, empowering our patients to make knowledgable decisions about their healthcare.
CAHPS surveys are funded and overseen by the Agency for Healthcare Research and Quality (AHRQ) within the United States Department of Health and Human Services (HHS).
Patients receive the nine-question survey via email or phone call, and we publish provider ratings on Revere Health's website once he or she has at least 30 completed surveys.