Grant Blatter, MPT

Where does this provider's star rating come from?

A provider's patient satisfaction rating is determined by patient responses to questions from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, administered by NRC Health.

Patients today have more choices than ever, including where, how and from whom they get care. That's why Revere Health believes it's important to provide access to transparent information, empowering our patients to make knowledgable decisions about their healthcare.

Survey Details

CAHPS surveys are funded and overseen by the Agency for Healthcare Research and Quality (AHRQ) within the United States Department of Health and Human Services (HHS).

Patients receive the nine-question survey via email or phone call, and we publish provider ratings on Revere Health's website once he or she has at least 30 completed surveys.

Survey Questions

• During your most recent visit, did this provider explain things in a way that was easy to understand?
• During your most recent visit, did this provider listen carefully to you?
• Did you talk with this provider about any health questions or concerns? [IF YES] Did this provider give you easy-to-understand information about these health questions or concerns?
• Did this provider seem to know the important information about your medical history?
• Did the provider show respect for what you had to say?
• Did this provider spend enough time with you?
• Using any number from zero to ten, where zero is the worst provider possible and ten is the best provider possible, what number would you use to rate this provider?
• Would you recommend this provider's office to your family and friends?
• What is the one thing we could have done better to most improve your experience with this visit?