Dawn Ngo, PA - Medical Providers | Revere Health
(801) 772-0775 1175 East 50 South American Fork Utah 84003
4.2 out of 5 (191 Reviews)

Dawn Ngo, PA

Gastroenterology

As an immigrant from Vietnam, my family had limited access to healthcare when I was growing up, and we often avoided doctors and hospitals due to financial hardship, language barriers and other personal beliefs. We relied on home remedies and over the counter medications such as Nyquil and Tylenol to cure common illnesses. As I volunteered at hospitals and clinics and had more exposure to medicine, I became mesmerized by the various opportunities to help heal and cure the sick.

In my practice at the gastroenterology department, I believe communication is vital. It helps me get to know the patient, establishes a patient-provider relationship and I better understand his/her problems or concerns. As I get to know my patients better, I take joy in making a difference in their lives, no matter how big or small. I get to see their smiles and gratitude and help solve their problems.

Outside the clinic, I love to travel, fish, swim and enjoy great foods with my wonderful family and friends. I love spending time with my family; they are the joy of my life. I’m married and we have two adorable children—a boy and a girl. I speak English and Vietnamese.

Locations
PHN: (801) 772-0775 FAX: (801) 772-1941
1175 East 50 South #221 American Fork, Utah 84003
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Where does this provider's star rating come from?

A provider's patient satisfaction rating is determined by patient responses to questions from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, administered by NRC Health.

Patients today have more choices than ever, including where, how and from whom they get care. That's why Revere Health believes it's important to provide access to transparent information, empowering our patients to make knowledgable decisions about their healthcare.

Survey Details

CAHPS surveys are funded and overseen by the Agency for Healthcare Research and Quality (AHRQ) within the United States Department of Health and Human Services (HHS).

Patients receive the nine-question survey via email or phone call, and we publish provider ratings on Revere Health's website once he or she has at least 30 completed surveys.

Survey Questions

  • During your most recent visit, did this provider explain things in a way that was easy to understand?
  • During your most recent visit, did this provider listen carefully to you?
  • Did you talk with this provider about any health questions or concerns? [IF YES] Did this provider give you easy-to-understand information about these health questions or concerns?
  • Did this provider seem to know the important information about your medical history?
  • Did the provider show respect for what you had to say?
  • Did this provider spend enough time with you?
  • Using any number from zero to ten, where zero is the worst provider possible and ten is the best provider possible, what number would you use to rate this provider?
  • Would you recommend this provider's office to your family and friends?
  • What is the one thing we could have done better to most improve your experience with this visit?